editsondemand

Privacy Policy

Last updated October 7, 2026

This policy explains what information Editsondemand collects, why we collect it and the choices you have. We collect only what we need to run the service.

Template notice: this page is a starting draft, not legal advice. Have it reviewed for your business and region before relying on it.

1.What we collect

  • Contact details you give us, such as your name, email address and company
  • Project information, including briefs, footage, feedback and files you upload
  • Billing details, processed by our payment provider — we never see or store full card numbers
  • Basic usage data, such as pages visited and device type, to keep the site working well

2.How we use it

  • To deliver and support your edits
  • To reply to enquiries and send project updates
  • To process payments and keep required records
  • To improve our website and service

We don't sell your personal information, and we don't use your footage to train AI models.

3.Who we share it with

Only with people and services that help us run the business — for example editors assigned to your project, file storage, email and payment providers. Each is bound to protect your information and use it only for that purpose.

4.How long we keep it

Project footage and files are kept while your project is active and for a reasonable period afterwards in case you need re-exports. You can ask us to delete them at any time. Billing records are kept as long as the law requires.

5.Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal information, or object to how we use it. Email us and we'll help.

6.Cookies

We use essential cookies to make the site work and, where enabled, privacy-friendly analytics to understand how it's used. You can block cookies in your browser settings.

7.Contact

Questions? Email hello@editsondemand.com and we'll get back to you within two working days.